Presales
Do I need an external antenna / device with antenna ports?
If you are located in an area of good/fair/excellent signal, then the answer is a resounding NO! Why? Your device has anywhere from 4 to 16 internal MIMO antennas. If you connect two single antennas, you have significantly decreased the speeds ...
Any unlocked device will work.. right?!?
Sometimes yes, sometimes NO. You pay a monthly fee for unlimited high speed data, don't miss out on receiving the best signal and speeds. We are happy to help you compare devices, even if you don't purchase your device from us. Let's show you an ...
Blue devices
Franklin A50 (5G) $199.99 (new) Night Hawk (4G) $199.99 (used, with ethernet port) Netgear M6 5G $309.99 (new, with ethernet port) Netgear M6 Pro 5G $499 (new, with ethernet port) JMS Internet Router $399.99 (4G+5G) (new) compatible with all plans
Red devices
8800L (4G) $129.99 (gently used, customer return) TCL Linkzone 5G $299.99 (new, with ethernet port) MiFi X Pro 5G $349.99 (new, with ethernet port) JMS Internet Router $399.99 (4G+5G) (new) compatible with all plans
Pink devices
T10 4G Mobile Hotspot $89.99 (new) JEXtream 5G Mobile Hotspot $99.99 (open box) M2000 5G Mobile Hotspot $99.99 (used) $149.99 (new) 5G hotspot $149.99 (used) $199.99 (new) FX3100 5G router $299.99 (new, with ethernet port) MiFi® X PRO 5G hotspot ...
Are there any minimum service commitments?
Due to the costs and labor required to setup new accounts and equipment, we are currently only accepting new clients that commit to three months of service. If an emergency or poor/no service prevents you from staying for three months, we will waive ...
I'm traveling to the USA, how can I receive my equipment?
We offer two convenient methods to get you online as quickly as possible: 1. We can send your equipment in advance for pickup at any UPS or USPS (United States Postal Service, Post Office). Once you arrive into the USA, you would simply visit the ...
Do you offer voice calling service?
No, our services are data only. But, you can still easily communicate via voice and/or video with the following free methods: 1. Use Wi-Fi calling with your existing phone when connected to our data service. Instructions for Android & iOS. 2. Use ...
What is the difference between plans?
The only difference between the plans (pricing aside) is the network each service plan operates on. All of the plans allow for unlimited data access without high speed data caps, usage based throttling, or overages. The pricing varies between the ...
Can I use this as home internet?
Yes, this is why we started this business. Living in a rural area, no wired internet was available to us.
What if I have my own equipment?
We gladly allow any compatible equipment, you may even be able to use your existing SIM card. Please contact us and let us know what device you will be using so we can make sure your device works with our carriers. There are different frequencies ...
Can you guarantee uninterrupted service?
The only way your service would be interrupted is if your signal is not strong enough or you didn’t pay your bill. However, with anything, there may be extreme circumstances beyond our control like a cell tower getting struck by lightning, for ...
Do these work on the go?
Absolutely! These are wireless mobile hotspots and can be used "on the move". Think of our hotspots like your cell phone… you have coverage a lot of the time but not all of the time.
How many devices can I connect?
Each device is different. But they are a minimum of 10 devices up to 250 devices depending on model. Please refer to our to the product manual for each device to determine this amount.
What speeds should I expect?
The speeds of all of our hotspots (LTE/4G/5G) depend entirely on how close you are to the cell tower in your area, how many customers are using the same tower and which carrier you have chosen. We've seen speeds well in excess of 200Mbps from those ...
Any contracts? Credit checks?
All of our plans require no contract and no credit checks! Yes, these are month to month plans. Each payment prepays your next 30 days. You may cancel your subscription with us at anytime by simply notifying us before your next payment date. ...
Which plan is right for me?
All carriers offered provide excellent nationwide coverage. But, none offer 100% coverage across the entire USA. We encourage you to enter your address at each carrier's coverage locator and determine which shows coverage. RED coverage map BLUE ...
Shipping options
All orders include USPS Priority Mail (3-5 days for delivery). Please contact us with your ship to address for a quote on faster shipping via USPS Priority Mail Express or UPS, which offer a guaranteed delivery date.
Do I own the account & device?
You do not own or control the account. It will remain the property of our company. Your monthly payment allows you to use the service. Most devices are yours to keep and can be returned to us for a partial refund, kept to use in the future, or sold ...
Are your plans truly unlimited?
All of our data plans include unlimited high-speed data for normal internet usage like: browsing websites, streaming music and movies etc. Our plans have a 800GB monthly data transfer limit. This is many times normal residential usage. To give you ...
How is this different from what the carriers offer?
Unlimited plans offered by the carriers are ONLY unlimited for PHONE data use. Unlimited phone plans allow only 5-15gb of tethering. (the ability to use the phones data with your computer, tablet, or other connected devices.) That is the equivalent ...
Purchasing a SIM in person
Our company is happy to send you a SIM for an of our plans, including USPS priority mail shipping for $14.99. As a courtesy to our customers, we are providing the following guidance, but are not responsible for incorrect SIM purchased, changes in SIM ...