What is my first and second month's bill?
Our billing is based on the calendar month. Your first payment will cover 30 days of service, based on your delivery date (or activation date if you are providing a SIM number for us to activate). Your second month will be prorated, meaning you will pay only for the remainder of the days in the second month.
Example: Device/SIM delivered on January 15th. 25-28 days later, your second month invoice would arrive via email. This invoice will be for your second month of service, the bill would be for February 14 to February 28.
Then, going forward, our bills are sent via email on the 26th of each month, with a due date of the last day of the month, no later than 8pm PT.
Your March service plan payment would be due February 28th by 8pm to cover the enter month of March, with this repeating for each subsequent month.
Are your plans truly unlimited?
All of our data plans include unlimited high-speed data for normal internet usage like: browsing websites, streaming music and movies etc. Our plans have a 800GB monthly data transfer limit. This is many times normal residential usage. To give you ...
How to setup auto pay
Once your full priced invoice arrives (this would be on the 26th of the month), you will find an option enable auto payments: When the box is "ticked" and you click "Make Payment", your settings will be saved. From then on, you will receive a paid ...
Terms of Service
No throttle, ever. In the unlikely event of a carrier discontinuing or throttling unlimited data service you will be provided a refund for any unused days of the month, upon request. Unlimited data, our acceptable usage limit is 800GB. (This is many ...
Alternative Payment Methods
We're pleased to offer multiple ways to pay your bill. Please review the options below and choose the one that is best for you: Any Bank Account: The Zelle network system allows for instant transfers between banks. There are hundreds of banks that ...
Can you guarantee uninterrupted service?
The only way your service would be interrupted is if your signal is not strong enough or you didn’t pay your bill. However, with anything, there may be extreme circumstances beyond our control like a cell tower getting struck by lightning, for ...