Purchasing a SIM in person
Our company is happy to send you a SIM for an of our plans, including USPS priority mail shipping for $14.99. As a courtesy to our customers, we are providing the following guidance, but are not responsible for incorrect SIM purchased, changes in SIM ...
Do you offer voice calling service?
No, our services are data only. But, you can still easily communicate via voice and/or video with the following free methods: 1. Use Wi-Fi calling with your existing phone when connected to our data service. Instructions for Android & iOS. 2. Use ...
Alternative Payment Methods
We're pleased to offer multiple ways to pay your bill. Please review the options below and choose the one that is best for you: Any Bank Account: The Zelle network system allows for instant transfers between banks. There are hundreds of banks that ...
Within 72 hours of delivery you may contact us to cancel service for a full refund. Devices must be returned in the same condition, at your expense. After 72 hours of delivery, service fees are non refundable. Buy back program: Refund for device if ...
What is my first and second month's bill?
Our billing is based on the calendar month. Your first payment will cover 30 days of service, based on your delivery date (or activation date if you are providing a SIM number for us to activate). Your second month will be prorated, meaning you will ...