What speeds should I expect?

What speeds should I expect?

The speeds of all of our hotspots (LTE/4G/5G) depend entirely on how close you are to the cell tower in your area, how many customers are using the same tower, the device you are using and which carrier you have chosen.

We've seen speeds well in excess of 1,000Mbps from those that are close to a cell tower with the latest device, all the way down to 5Mbps that are very far away. So you’ll want to pick the carrier plan that has the best and strongest signal where you will be utilizing the hotspot or router to ensure the best speeds. We are here to help you with this, please contact us.

Info
If a customer is not able to watch a single Netflix stream of video, without buffering, we would consider this to be an unacceptable service level.
All purchases include a 72 hour 100% refund guarantee. (minus any shipping upgrade fees)

Upload speeds (sending data to the internet) will be slower than download speeds. Today's mobile data networks are designed to send information to devices, instead of away from them.

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