What speeds should I expect?
The speeds of all of our hotspots (LTE/4G/5G) depend entirely on how close you are to the cell tower in your area, how many customers are using the same tower and which carrier you have chosen. We've seen speeds well in excess of 200Mbps from those that are close to a cell tower with 5G, all the way down to 1Mbps that are very far away. So you’ll want to pick the carrier plan that has the best and strongest signal where you will be utilizing the hotspot or router to ensure the best speeds.
If a customer is not able to watch a single Netflix stream of video, we would consider this to be an unacceptable service level.
All purchases include a 72 hour 100% refund guarantee. (minus any shipping upgrade fees)
Upload speeds (sending data to the internet) will be slower than download speeds. Today's mobile data networks are designed to send information to devices, instead of away from them.
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Network Management
All plans feature NO throttling. Throttling is the practice of restricting data access to a slow, set amount. This is normally 128kbps (think dialup speeds). Since cellular data access is a shared, limited resource, all carriers have some sort of ...
What is the difference between plans?
The only difference between the plans (pricing aside) is the network each service plan operates on. All of the plans allow for unlimited data access without high speed data caps, usage based throttling, or overages. The pricing varies between the ...
Do I need an external antenna / device with antenna ports?
If you are located in an area of good/fair/excellent signal, then the answer is a resounding NO! Why? Your device has anywhere from 4 to 16 internal MIMO antennas. If you connect two single antennas, you have significantly decreased the speeds ...
Any unlocked device will work.. right?!?
Sometimes yes, sometimes NO. You pay a monthly fee for unlimited high speed data, don't miss out on receiving the best signal and speeds. We are happy to help you compare devices, even if you don't purchase your device from us. Let's show you an ...